StretchLearn Course

Design Experiences People Actually Want to Use

A practical, process-driven UX course built around real frameworks, worked examples, and the judgment to make confident design decisions.

Preview Curriculum Back to Catalog

Intermediate9 hr 13 minSelf PacedRegistered

Course Overview

What this course is designed to develop

Intermediate UX designers often know the vocabulary but struggle to execute a coherent, evidence-driven process from research brief to tested prototype. This course closes that gap by walking through each phase — discovery, definition, ideation, and validation — with specific tools, real templates, and worked examples drawn from commercial product contexts. You will build the judgment to make defensible design decisions, run your own usability tests, and communicate your work clearly to clients and stakeholders.

Learning Outcomes

What the learner should be able to understand, build, or execute.

Plan and execute user research sessions that surface genuine behavioural insights rather than opinion

Build personas and journey maps that drive design decisions, not just decorate presentations

Apply information architecture principles to structure complex content and navigation

Produce annotated wireframes that communicate intent clearly to developers and stakeholders

Run moderated and unmoderated usability tests and synthesise findings into actionable recommendations

Evaluate any interface against Nielsen's heuristics and articulate severity-ranked improvement priorities

Curriculum Preview

Inside the curriculum: a structured path from fundamentals to execution.

Preview the course structure, see how the modules build on one another, and understand the path this program is designed to take you through.

Module 1

Module 1: Discovery: Understanding Users Before You Design

Effective UX begins with evidence, not assumptions. This module teaches you how to plan and run research that reveals what users actually do, need, and struggle with — and how to turn raw data into design-ready insights.

3 lessons

Planning a Research Brief That Earns Stakeholder Buy-InContent · 40 min

Preview Enabled

Running Interviews That Surface Behaviour, Not OpinionContent · 50 min

LMS Access

Affinity Mapping: Turning Raw Notes Into Design InsightsContent · 45 min

LMS Access

Module 2

Module 2: Definition: Personas, Journey Maps, and Problem Framing

Research data is only valuable if it shapes decisions. This module teaches you how to translate insights into design tools — personas, journey maps, and problem statements — that keep the team aligned and focused on real user needs throughout a project.

3 lessons

Building Personas That Drive Decisions, Not Decorate WallsContent · 45 min

LMS Access

Journey Mapping: Exposing the Gaps Between Intent and ExperienceContent · 50 min

LMS Access

How to Write a Problem Statement That Focuses the Design TeamContent · 38 min

LMS Access

Module 3

Module 3: Structure and Wireframing: Designing Before You Design

Information architecture and wireframing are the structural disciplines of UX — the stage where abstract insights become concrete, testable designs. This module teaches you how to organise content and communicate design intent before a single pixel is placed.

3 lessons

Information Architecture: Organising Content Users Can Actually NavigateContent · 48 min

LMS Access

Wireframing: Communicating Structure Without Getting Distracted by StyleContent · 52 min

LMS Access

Prototyping for Learning: From Sketch to Clickable in 90 MinutesContent · 42 min

LMS Access

Module 4

Module 4: Validation: Usability Testing and Heuristic Evaluation

Designing without testing is guessing. This module gives you the complete toolkit for evaluating designs through structured usability tests and expert heuristic reviews — and for turning findings into clear, prioritised recommendations.

3 lessons

Moderated Usability Testing: Running Sessions That Generate Actionable DataContent · 55 min

LMS Access

Unmoderated Testing and Remote ResearchContent · 40 min

LMS Access

Heuristic Evaluation: Expert Review Using Nielsen's 10 PrinciplesContent · 48 min

LMS Access

Built for Application

A complete learning path, not a one-off inspiration hit.

This program is designed around progression: focused lessons, structured modules, applied resources, assessments, and a course rhythm that turns information into usable capability.

UX designuser researchwireframingusability testinginformation architecturejourney mappingpersonasheuristic evaluation