StretchLearn Course

Stop Underpricing Your Service Business

Value-based pricing, airtight scope, retainers, and the utilization math that protects your margin.

Beginner9 hr 25 minSelf PacedRegistered

Course Overview

What this course is designed to develop

Most service businesses underprice because they bill by the hour and never measure where their margin leaks. This course gives you the frameworks, calculations, and contract language to price on value, defend your scope, build recurring retainer revenue, and track utilization rate. Every concept is paired with worked numbers you can drop straight into your own business.

Learning Outcomes

What the learner should be able to understand, build, or execute.

01

Calculate your true cost of delivery, target effective hourly rate, and minimum viable price for any service

02

Apply value-based pricing using the Economic Value to the Customer (EVE) framework and good-better-best tiers

03

Write statements of work and change-order clauses that prevent scope creep before it starts

04

Design and price monthly retainers that produce predictable, higher-margin recurring revenue

05

Measure utilization rate and realization rate to find where profit is leaking and fix it

06

Run price increases and reprice existing clients without losing the relationships that matter

Curriculum Preview

Inside the curriculum: a structured path from fundamentals to execution.

Preview the course structure, see how the modules build on one another, and understand the path this program is designed to take you through.

Module 1

Module 1: Know Your Real Numbers Before You Price

You cannot price profitably until you know your true cost of delivery and the rate you must hit to make the business work. This module builds that foundation with hard numbers.

3 lessons
Why hourly billing quietly caps your incomeContent · 45 min
Preview Enabled
Calculate your true cost of deliveryContent · 50 min
LMS Access
Cost-plus versus value, and the floor and ceilingContent · 45 min
LMS Access
Module 2

Module 2: Value-Based Pricing in Practice

Move the conversation from your hours to the client's result and price as a share of the value you create. This module turns value pricing from a slogan into a repeatable method.

3 lessons
Quantify the value with the EVE frameworkContent · 50 min
LMS Access
Anchoring, tiers, and good-better-bestContent · 45 min
LMS Access
Pricing the result, not the deliverableContent · 45 min
LMS Access
Module 3

Module 3: Scope Control and Retainer Revenue

Protect the margin you priced for by controlling scope, and convert one-off projects into predictable recurring revenue through well-designed retainers.

3 lessons
Stop scope creep before it startsContent · 50 min
LMS Access
Design a retainer that clients wantContent · 50 min
LMS Access
Price the retainer and protect its marginContent · 45 min
LMS Access
Module 4

Module 4: Measure, Defend, and Raise Your Prices

Use utilization and realization metrics to find where profit leaks, then run disciplined price increases and reprice existing clients without losing the ones who matter.

3 lessons
Utilization and realization: the two numbers that explain your profitContent · 50 min
LMS Access
Find and fix the profit leaksContent · 45 min
LMS Access
Raise prices and reprice existing clientsContent · 45 min
LMS Access

Built for Application

A complete learning path, not a one-off inspiration hit.

This program is designed around progression: focused lessons, structured modules, applied resources, assessments, and a course rhythm that turns information into usable capability.

service pricingvalue-based pricingscope creepretainer modelsutilization rateprofit marginconsulting businessagency operations