StretchLearn Course

Run a rehab clinic that bills clean, stays full, and proves it works

Therapy coding and the 8-minute rule, caseload-driven scheduling, outcome tracking that wins payers and referrers, and a diversified referral engine — with the benchmarks, scripts, and dashboards owners use every day.

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Beginner9 hr 50 minSelf PacedRegistered

Course Overview

What this course is designed to develop

This course teaches the non-clinical side of running an outpatient physical therapy or rehabilitation clinic: how to code and bill therapy correctly under the 8-minute rule, how to template a schedule that keeps therapists productive without overbooking, how to track functional outcomes that satisfy payers and impress referrers, and how to build a referral engine that does not depend on one physician. Every module uses real terminology (CPT timed and untimed codes, the KX modifier, the Plan of Care), real software (WebPT, Prompt EMR, Jane, Net Health, FOTO), and real benchmarks (net collection rate above 95 percent, visits-per-evaluation near 9 to 11, cancellation and no-show under 10 percent, units-per-visit near 4) applied through a recurring clinic case. You leave with the coding rules, schedule templates, outcome dashboards, and referral systems an owner or clinic director runs every day to control cash, fill the schedule, prove value, and grow.

Learning Outcomes

What the learner should be able to understand, build, or execute.

Code a therapy visit correctly using timed and untimed CPT codes, the 8-minute rule, and required modifiers to bill clean claims and collect above 95 percent net

Build a Plan of Care and documentation routine that supports medical necessity, survives audits, and recertifies on time

Template a schedule and manage caseload so therapists hit a target visits-per-day without double-booking or burning out

Stand up functional outcome tracking with a validated tool and turn the data into reports payers and referrers respect

Read the core clinic KPIs — net collection rate, visits-per-eval, cancellation and no-show rate, units-per-visit, arrival-to-discharge — on a weekly dashboard and act on them

Build and protect a diversified referral network across physicians, self-referral, and direct access so new-patient volume does not depend on one source

Curriculum Preview

Inside the curriculum: a structured path from fundamentals to execution.

Preview the course structure, see how the modules build on one another, and understand the path this program is designed to take you through.

Module 1

Module 1: Therapy Billing, Coding, and the 8-Minute Rule

Control the cash cycle that most rehab clinics leak: code timed and untimed services correctly, apply the 8-minute rule and the right modifiers, document medical necessity, and work denials so you collect nearly everything you earn.

3 lessons

How Therapy Gets Paid: Timed vs. Untimed CodesContent · 50 min

Preview Enabled

Mastering the 8-Minute Rule and ModifiersContent · 55 min

LMS Access

Documentation, Medical Necessity, and Working DenialsContent · 50 min

LMS Access

Module 2

Module 2: Caseload, Scheduling, and Therapist Productivity

Fill the schedule by design without crushing your clinicians: set a defensible productivity target, template the day around evaluations and follow-ups, and manage the cancellations and no-shows that silently erase capacity.

3 lessons

Setting a Productivity Target That Is RealContent · 45 min

LMS Access

Templating the Schedule and Managing CaseloadContent · 50 min

LMS Access

Killing Cancellations and No-ShowsContent · 45 min

LMS Access

Module 3

Module 3: Outcome Tracking and Proving Value

Turn results into a measurable, reportable asset: pick a validated outcome tool, collect it without burdening the visit, and convert the data into reports that win authorizations from payers and trust from referrers.

3 lessons

Choosing and Using Validated Outcome MeasuresContent · 50 min

LMS Access

Reading the Clinic Scoreboard: KPIs That MatterContent · 50 min

LMS Access

Turning Outcomes Into Reports Payers and Referrers RespectContent · 45 min

LMS Access

Module 4

Module 4: Referral Networks and Sustainable Growth

Build new-patient volume that does not depend on one physician: diversify referral sources, run physician relationships like accounts, capture direct-access and self-referral patients, and lead a team that delivers the experience that keeps referrals coming.

3 lessons

Diversifying Your Referral SourcesContent · 50 min

LMS Access

Running Physician Relationships Like AccountsContent · 50 min

LMS Access

Leading the Team That Delivers the ExperienceContent · 50 min

LMS Access

Built for Application

A complete learning path, not a one-off inspiration hit.

This program is designed around progression: focused lessons, structured modules, applied resources, assessments, and a course rhythm that turns information into usable capability.

physical therapy billingrehab practice management8-minute ruleoutcome trackingreferral networkcaseload managementPT clinic KPIsplan of care