StretchLearn Course

Lead a Team That Actually Performs

From adapting your style to running the meetings, feedback, and goals that drive results, learn the leadership skills no one taught you when you got promoted.

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Beginner9 hrSelf PacedRegistered

Course Overview

What this course is designed to develop

This course turns first-time and accidental managers into deliberate leaders who get measurable results without burning out their teams. It teaches you to diagnose what a person needs and flex your style, deliver feedback that changes behavior, run the recurring meetings that drive a team, and manage performance with goals, one-on-ones, and fair documentation. It closes by showing how psychological safety and trust are built through specific, repeatable leader behaviors, not slogans.

Learning Outcomes

What the learner should be able to understand, build, or execute.

Diagnose a team member's development level and flex between directing, coaching, supporting, and delegating

Deliver behavior-changing feedback using the SBI model and a structured difficult-conversation script

Run one-on-ones, standups, and decision meetings that produce decisions and owned actions

Set and cascade goals with OKRs and translate them into clear individual expectations

Run a fair performance cycle, including documentation, improvement plans, and calibration

Build psychological safety and trust through specific, repeatable leadership behaviors

Curriculum Preview

Inside the curriculum: a structured path from fundamentals to execution.

Preview the course structure, see how the modules build on one another, and understand the path this program is designed to take you through.

Module 1

Module 1: Leadership Foundations and Adapting Your Style

Reframes leadership as a set of learnable behaviors rather than a personality, and teaches you to diagnose each person and flex your approach instead of leading everyone the same way.

3 lessons

From Doing the Work to Leading the WorkContent · 45 min

Preview Enabled

Leadership Styles and When Each One WorksContent · 45 min

LMS Access

Situational Leadership: Match Your Style to the PersonContent · 45 min

LMS Access

Module 2

Module 2: Communication, Feedback, and Difficult Conversations

Builds the daily communication engine of leadership: clear expectations, behavior-changing feedback, recognition that motivates, and the courage and structure to handle hard conversations.

3 lessons

Feedback That Changes Behavior: The SBI ModelContent · 45 min

LMS Access

Setting Expectations and Recognition That MotivatesContent · 45 min

LMS Access

Handling Difficult Conversations Without Avoiding ThemContent · 45 min

LMS Access

Module 3

Module 3: Running Effective Meetings and Driving Decisions

Turns the meetings a leader owns into engines of progress, covering the one-on-one, the right meeting types and cadence, and how groups actually make and own decisions.

3 lessons

The One-on-One: Your Highest-Leverage MeetingContent · 45 min

LMS Access

Designing Meetings That Are Worth AttendingContent · 45 min

LMS Access

How Teams Actually Make and Commit to DecisionsContent · 45 min

LMS Access

Module 4

Module 4: Performance Management and Building a High-Trust Team

Covers the deliberate systems that turn intentions into results: goal-setting with OKRs, fair performance and improvement processes, and the specific behaviors that build psychological safety and trust.

3 lessons

Setting and Cascading Goals with OKRsContent · 45 min

LMS Access

Managing Underperformance Fairly and EffectivelyContent · 45 min

LMS Access

Building Psychological Safety and a High-Trust CultureContent · 45 min

LMS Access

Built for Application

A complete learning path, not a one-off inspiration hit.

This program is designed around progression: focused lessons, structured modules, applied resources, assessments, and a course rhythm that turns information into usable capability.

leadershipteam performancesituational leadershipfeedbackone-on-onesperformance managementpsychological safetyOKRs