StretchLearn Course

Operate a Small Lodging Property Like a Profitable Business

From your first OTA listing to a RevPAR you can grow on purpose, with the distribution, pricing, and housekeeping systems professional hoteliers use.

Beginner9 hr 45 minSelf PacedRegistered

Course Overview

What this course is designed to develop

This course turns a small lodging property from an expensive hobby into a managed business. You will calculate occupancy, ADR, and RevPAR, set rates by season and lead time, balance OTA reach against 15 to 18 percent commission, and build the direct-booking engine that protects your profit. Worked examples use real per-room numbers so you can apply every framework to your own property, from a four-room B&B to a twenty-room boutique hotel.

Learning Outcomes

What the learner should be able to understand, build, or execute.

01

Calculate occupancy, ADR, and RevPAR and use them to make pricing and investment decisions

02

Distribute inventory across Booking.com, Expedia, and Airbnb while controlling commission and rate parity through a channel manager

03

Build a direct-booking engine with a commission-free booking widget, Google Hotel Ads, and a guest email list

04

Design housekeeping and turnover systems with par stocks, room-status workflows, and inspection checklists

05

Set seasonal and dynamic rates using lead time, length of stay, and competitor benchmarking

06

Deliver a guest experience that earns a 9-plus review score and converts past guests into repeat and referral bookings

Curriculum Preview

Inside the curriculum: a structured path from fundamentals to execution.

Preview the course structure, see how the modules build on one another, and understand the path this program is designed to take you through.

Module 1

Module 1: The Economics of a Small Lodging Property

Learn the metrics, concept, and cost structure that determine whether a B&B or boutique hotel makes money, so every later decision is grounded in numbers.

3 lessons
The Three Metrics That Run Your BusinessContent · 45 min
Preview Enabled
Concept, Positioning, and Your Comp SetContent · 45 min
LMS Access
Cost Structure, Break-Even, and the Numbers That Pay YouContent · 50 min
LMS Access
Module 2

Module 2: Distribution: OTAs, Channel Management, and Rate Parity

Reach guests through online travel agencies without surrendering your margin, using a channel manager to control commission, parity, and inventory.

3 lessons
The OTA Landscape and What Commission Really CostsContent · 50 min
LMS Access
Channel Managers, PMS, and Avoiding Double-BookingsContent · 50 min
LMS Access
Rate Parity, Inventory Strategy, and Channel MixContent · 50 min
LMS Access
Module 3

Module 3: Revenue Management and Direct Bookings

Price dynamically by season, lead time, and demand, then build the direct-booking engine that captures guests at zero commission.

3 lessons
Seasonal and Dynamic PricingContent · 50 min
LMS Access
Building the Direct-Booking EngineContent · 50 min
LMS Access
Guest Data, Email, and Repeat BookingsContent · 45 min
LMS Access
Module 4

Module 4: Operations, Housekeeping, and Guest Experience

Run the daily operation with housekeeping systems, deliver a review-winning guest experience, and use reviews and KPIs to improve relentlessly.

3 lessons
Housekeeping Systems and Room TurnoverContent · 50 min
LMS Access
The Guest Journey and Service ExcellenceContent · 50 min
LMS Access
Reviews, Reputation, and Operational KPIsContent · 50 min
LMS Access

Built for Application

A complete learning path, not a one-off inspiration hit.

This program is designed around progression: focused lessons, structured modules, applied resources, assessments, and a course rhythm that turns information into usable capability.

bed and breakfastboutique hotelrevenue managementRevPAROTA distributiondirect bookingshousekeeping operationshospitality